Last Updated: [21/09/2023]

1. Payment Methods

At WcPay, we offer various payment methods for your convenience:

1.1. Credit and Debit Cards: We accept major credit and debit cards, allowing you to make secure and convenient payments.

1.2. Finance Pay: We offer the option to use finance payment methods to facilitate your transactions. Please check our website for available finance options.

1.3. Cryptocurrency: For tech-savvy users, we also accept cryptocurrency payments. You can use cryptocurrencies to complete your purchase securely.

2. Refund Policy

2.1. Digital Products

As a provider of digital products, we have specific refund policies in place to ensure a fair and efficient process for all our customers. Please carefully read and understand the following refund policy:

2.2. Refund Requests: If you wish to request a refund for a digital product purchased through WcPay, you must do so within 12 hours of the purchase. Refund requests submitted after this period will not be considered.

2.3. Eligibility for Refund: We will only process refunds if the digital product received does not match the description provided on our website. If the product substantially differs from what was promised or advertised, you may be eligible for a refund.

2.4. Refund Process: To initiate a refund request, please contact our customer support team at [support@wcpay.us] within the specified 12-hour window. In your email, provide the following information:

• Your name
• Email address associated with your account
• Order number
• Detailed reason for the refund request
• Any supporting documentation, if applicable

2.5. Refund Decision: We will review your refund request and assess whether it meets the eligibility criteria outlined in this policy. If your request is approved, we will process the refund in a timely manner to your original payment method.

2.6. Non-Refundable Items: Please note that certain digital products or services may not be eligible for refunds. If this is the case, it will be clearly stated on the product page.

2.7. Payment Reversal: In cases where a refund is approved, the payment will be reversed to the original payment method used for the purchase. The time it takes for the refund to reflect in your account may vary depending on your payment provider.

3. Contact Us

If you have any questions or concerns regarding our Payment and Refund Policy, please feel free to contact us at [support@wcpay.us]. Our customer support team is here to assist you with any inquiries or issues you may have.